Privacy Policy

MooDeng (“moodeng”) values your personal information and complies with applicable laws.

1. Personal information we collect

• Required: email address (account ID), password, service usage records, access logs, cookies, payment records.
• Optional: analysis target information (product/shop URLs, search keywords, etc., when needed to perform the service).

2. Purposes of collection and use

• Service provision and request fulfillment: generating and delivering marketplace analysis reports and dashboards.
• Customer support and complaints: technical support via [email protected].
• Service improvement and analytics: optimizing user experience.

3. Disclosure to third parties

• moodeng may transmit request information (target product/shop URLs, keywords, and quantities) to third-party data sources and providers to generate analysis reports. Email addresses, passwords, and other personally identifying information are not shared in this process.

4. Retention period

• We retain members’ personal information in principle until membership withdrawal.
• Where retention is required by applicable law (e.g., commercial law, e-commerce regulations), we keep data for the legally required period.
• Information associated with dormant accounts that have not used the service for one year or more may be stored separately or destroyed.

5. Your rights

• You may access or correct your personal information at any time and may withdraw consent by deleting your account.

6. Cookies

• We use cookies to make our websites faster and easier to use. You may refuse cookie storage in your browser settings, but some features may not work as intended.

7. Data protection contact

• Email: [email protected]

8. Security measures

• We apply reasonable technical and organizational measures to protect personal information, including password hashing, encryption in transit (e.g., TLS), least-privilege access controls, and logging/monitoring to respond to unauthorized access. No method of transmission or storage is 100% secure.

9. Payment processing

• Card and similar payments may be processed by third-party payment processors. As a rule, we do not store full card numbers on our servers. Information collected during checkout may also be subject to the processor’s privacy policy.

10. International transfers

• Third-party data sources and providers involved in generating analysis reports may be located outside your country. We share only the minimum information needed to generate reports (e.g., target URLs, keywords, request identifiers) and take steps required by applicable law.

11. Children

• moodeng is not directed to children under 13, and we do not knowingly collect personal information from children under that age.

12. Changes to this policy

• We may update this Policy and will post changes on the Service. Material changes may require additional notice where required by law.